Saturday 18 December 2010

Employee Buy-In Through Process Ownership

One of the biggest challenges in leadership is to execute to Patton's advice consistently and particularly in small organizations: "Don't tell people how to do things, tell them what to do and let them surprise you with their results." Often the stakes are too high for error and the implications too dire. However, establishing a framework that allows employees to manage their own execution strategy in a goal-aligned structure. HBR has done a good job of highlighting the broad strokes of how this can be done. The trick is to ensure that the administrative overhead for any such structure is a very small percentage of actual work.


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