Sunday 26 December 2010

Efficient Resource Utilization is not Innovation

Although it is very encouraging to see how Indian companies are finding value in down-market segments, it certainly doesn't represent innovation. The following TED talk is interesting more for its insights into how to yield asymmetric value from marginal improvements within a certain sector. For example, a $2k car sounds like a wonderful thing until further reflection indicates that it is only marginally better than a motorcycle (essentially adding more seats)--problems with safety, maintenance, etc. still remain.

The achievement here is not innovation, it is a demonstration of efficient resource utilization within regional constraints (low safety hurdles, cheap and educated workforce, etc.). The real innovation is the materials science that yielded out alloys cheap enough to create a low-cost chassis and the materials science that yielded composite fibers and adhesives for use--that is innovation. Creating something fundamentally new.

It is a false pride to confuse the two. I imagine that the speaker understands this but feels compelled to be a cheerleader. Far better would be for these burgeoning economies to give a "real" gift to humanity (rather than a shallow catch-phrase)--investment and collaboration on fundamental science--for that is where innovation actually happens.


Saturday 18 December 2010

Employee Buy-In Through Process Ownership

One of the biggest challenges in leadership is to execute to Patton's advice consistently and particularly in small organizations: "Don't tell people how to do things, tell them what to do and let them surprise you with their results." Often the stakes are too high for error and the implications too dire. However, establishing a framework that allows employees to manage their own execution strategy in a goal-aligned structure. HBR has done a good job of highlighting the broad strokes of how this can be done. The trick is to ensure that the administrative overhead for any such structure is a very small percentage of actual work.